Thank you very much for your continued patronage of TUNA.
We would also like to express our heartfelt condolences to those who have been infected with COVID-19 and all those involved.
Due to the recent resurgence of COVID-19 infections, production lines and other aspects of some TUNA products are once again being affected.
For the time being, there may be delays in delivery of some ordered items . In addition, even if you have specified a delivery date, we may not be able to deliver on your desired date.
We apologize for any inconvenience caused to our customers, but we will continue to closely monitor the situation and impact of the infectious disease and work to manufacture and deliver products as quickly as possible. We appreciate your understanding and patience.
Delivery time
For the normal delivery time of the product, please check the "Delivery Time" on each product page. For detailed delivery status after purchasing the product, please check the website of each delivery company using the "Delivery Slip Number in the Automatic Delivery Email" that you will receive after the product is shipped.
・Sagawa Express・Seino Transportation
・Yamato Transport
・S-Line
Points to note
As a general rule, we cannot accept changes to the delivery date or delivery address after an order has been confirmed.
If there are unavoidable circumstances, we will do our best to accommodate you, however this will increase the burden on the delivery company and may result in further delays, so please make sure to check the date, time and address when you can definitely receive the item before placing your order.
If you have any other questions, please contact us using the information below.